Frequently Asked Questions

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Q. Do you provide free estimates?

A. Yes. We do, however, charge for inspections and quotes related to real estate transactions. An Estimator will come on-site to assess the scope of work and measure the area to estimate what materials are needed. They'll provide you with a free written estimate.

 

An estimate is when we can clearly identify what work needs to be done for your home. An inspection is required when the course of action isn't easily identified and further investigation is needed to find the underlying cause. Inspection costs vary, please contact us for an accurate invoice.

Q. What type of warranty do you provide on labor?

A. Our workmanship warranty depends on the type of job, which materials are required and the installation methods being used. We are pleased to offer a 15 year labor warranty on roofs when IKO products are used. Up to 7 years labor only on eaves and siding, and a 1 year labor only warranty on repairs.

 

Q. Is Classic Roofing & Siding Ltd. insured?

A. Yes. Classic is not only fully insured but we are Workers' Compensation Board compliant and in good standing with the NSWCB. We'll provide you with up-to-date proof of insurance and a letter from the WCB along with your quote. 

Q. Do you sell products only?

A. No. We don't typically sell products only. As we usually source, supply and install all of our products. 

Q. What forms of payment do you accept?

A. We accept several payment options, including: Visa, MasterCard, American Express, E-mail money transfer, Cheque or Cash. However, we do not accept Direct Debit.

Q. Am I responsible for anything before my project can start?

A. Yes. There are a few things that will need to be done in order for Classic to begin work. Only some of these will apply to your specific renovation needs. Read through the list below to see what applies to your project:

 

1. Permits are occasionally needed before we can get started. Such as a Building Permit, Decking Permit or Sidewalk Permit (if you live in an urban setting, like downtown Halifax). However, most of our work doesn't require a permit. For instance window installation, siding, roofing, repairs, etc. don't need a permit. To check if your project requires a permit please click Halifax Regional Municipality's Building and Development Permits

*The permit process has been delayed due to Covid-19 and is taking more time than usual.

2. NS Power 1-800-428-6230 If any work is being done within 6 meters (approximately 20 feet) of the power line connected to your house, your power lines will have to be wrapped for the safety of the workers and your home. Call NS Power, they'll come out within 10 days to wrap the lines at no cost to you. Once the job is complete, you'll need to call them again to remove the line wrapping.

3. Oil tank If your oil tank doesn't allow enough clearance behind it you'll need to call your oil company to have them drain the tank in order for it to be moved. They may offer the service of moving it temporarily while the work takes place. If they don't, ask them to recommend a service provider.

4. Protect your Garden If you have a garden, bushes, or any items you would like to protect, please do so. We will always be as careful as possible but our work starts from the ground up. Setting up ladders, staging, materials and tools means we may accidentally damage items in close proximity to your home.  

Q. Do you do work outside of the Halifax area?

A. Yes. We will travel up to a radius of 70 km within the Halifax-Metro area. Arrangements can be made to travel further by request. Additional charges may be incurred for additional travel costs.

Q. How long do asphalt shingles last?

A. That depends. On average they can last anywhere from 15-30 years. However, factors like extreme winds, moss, debris and sun exposure can affect the life span of your shingles.

 

Q. Can siding be installed over existing siding?

A. That depends. This approach creates more insulation, adds noise reduction and can keep the siding more stable. However, it does depend on the products being used, product warranties and your discretion as the homeowner.

 

Q. Does Classic do flat roofing?

A. No. We don't do flat roofs at this time.

 

If you are looking to get flat roofing done that requires hot work (torch-on), be sure to ask your contractor for proof of insurance that covers it.

Q. Do you provide installations year-round?

A. Yes. We do siding installation, roofing, gutter cleaning¹, eavestrough, exterior repairs, windows and doors all year round. Only severe rain, wind, temperatures, ice or unsafe conditions will stop us.

 

¹Minimum $247.00 plus tax.

 

Q. Can you give quotes over the phone?

A. No, but we can provide you with a free written estimate based on accurate building plans, or a site visit by one of our Estimators.

 

Please include as many details in your quote request as possible so we are sure to give you a comprehensive quote. Any work not included in the original estimate will be in addition to what was initially quoted.

Q. Do I qualify for any rebates or grants?

A. Possibly. Income, age and home upgrades are just a few qualifying factors. To find out more, please visit the following sites by clicking on the underlined title:

Canadian Government Home Renovation Grants & Rebates -  A comprehensive website for Canadian government home renovation grants, rebates, tax credits and more! Click "Nova Scotia" on the map and answer a few questions to see what you qualify for.

Efficiency NS - Make your home more comfortable and energy efficient by keeping your valuable heat inside with heat pumps, better insulation, draft-proofing, windows, doors, and other upgrades. Book your Home Energy Assessment to see where your home is losing heat, and what you can do to improve it. 

Housing Nova Scotia - They offer grants and forgivable loans to low income households to allow for emergency repairs as well as repairs related to health and safety.

Senior Citizens Assistance ProgramProvides assistance to senior homeowners (65 and older) who would like to remain in their own homes, but cannot afford necessary repairs. The funding covers repairs that are a threat to health and safety, which includes repairs to roofing, plumbing and heating. Cosmetic repairs are not covered.

A grant of up to $6,500 is available.

Disabled Residential Rehabilitation Assistance Program for HomeownersOffers financial assistance for homeowners to make their homes more accessible for persons with disabilities.

The maximum amount of funding available for homeowners is a $16,000 forgivable loan.

What you can expect from Classic Roofing & Siding Ltd.

Classic Roofing & Siding Limited is dedicated to our customers and community. We provide quality materials, professional installation and construction. Roofing, Siding, Windows, Doors, Decks, Eavestrough (Rain Gutters, Fascia, Trim, & Soffit) and more. No matter what the job is, Classic has got you covered!

Once we've received your request for a quote, we'll find an available Estimator coming to your area. They'll get in contact with you before coming out. They'll need to get your permission to do an on-site visit. You aren't required to be home at the time of them coming by. Any measurements or assessment needed will be done outside of your house. Your Estimator will provide you with a written estimate or one sent by e-mail. To accept your quote you can either e-mail your Estimator or the office directly. You can phone into the office between 9am to 5pm Monday to Friday

(902) 465-5360

You'll then be asked to confirm your acceptance in writing by e-mail.

 

After you've accepted your quote and decided to go ahead, your request will enter into the work queue. We will order your products and assign the right crew for your project. There have been some manufacturing delays over the last year due to Covid-19, so the sooner we receive your confirmation, the better.  

Still have a few questions? We can help! From the moment your request comes to us to the time your project is complete you can e-mail customercare@classicsiding.ca Just let us know what you need, your name, and your address, then we'll do the rest.